Huge catalog, including obscure and independent music10×
it has literally every song ever
Recommendations surface music people like6×
has very good recommendations
Bundled with YouTube Premium value3×
YouTube premium carrying over to YT music is the greatest subscription ever
What users hate
5
App crashes or freezes during playback30×
this app crashes on my daily
Ads between nearly every song18×
There is an add each time before and after a single song
Background play locked behind Premium18×
Why do I have to pay for it to be in the background?
Shuffle repeats the same songs18×
it starts over after a hundred songs or so
AI-generated music floods recommendations12×
It's flooded with garbage AI-generated music
What users want
5
Real shuffle through entire playlists8×
make it so that the whole playlist is actually shuffled
Free background and screen-off playback6×
Just wish this was free to play in the background
Filter or label AI-generated music6×
there's no way to filter out AI music
Proper iPhone Duo support5×
App needs to be optimized for the iPhone Duo
Built-in equalizer4×
Should add the equaliser
If you're the developer, fix this first
Fix crashes and mid-song stops, then make shuffle play whole playlists.
Opportunity for a competitor
A reliable, ad-light, free-background-play player with real shuffle and AI filtering; target unhappy Premium-paying crash victims.
Why people say they're leaving
Switching to Spotify or Apple Music after crashes and bugs
Canceling Premium because the free tier is unusable
Deleting the app after playlists and downloads disappear
Recent rating mix
500 reviews
26% 4–5★16% 3★58% 1–2★
5★7515%
4★5311%
3★8216%
2★6513%
1★22545%
Recent average 2.4★. 58% of reviews are 1 or 2 stars.
Rating by version
Average stars
5★4★3★2★1★
2.5
v9.38
2.6
v9.39
2.4
v9.40
2.7
v9.41
2.2
v9.42
2.2
v9.43
Quick answers about YouTube Music
What do users like most about YouTube Music?
Users like Better than Spotify for many users the most. 12 reviews mention it. They also praise Huge catalog, including obscure and independent music and Recommendations surface music people like.
What are the biggest complaints about YouTube Music?
The top complaint is App crashes or freezes during playback. 30 reviews mention it. Users also complain about Ads between nearly every song and Background play locked behind Premium. Of the 500 reviews we read, 58% gave 1 or 2 stars.
What features do YouTube Music users want?
The top request is Real shuffle through entire playlists. 8 reviews mention it. Users also ask for Free background and screen-off playback and Filter or label AI-generated music.
Why do people stop using YouTube Music?
The main reason people give is Switching to Spotify or Apple Music after crashes and bugs. Others point to Canceling Premium because the free tier is unusable and Deleting the app after playlists and downloads disappear.
Is YouTube Music worth it, according to reviews?
Many recent users say no. Recent reviews give it 2.4 stars on average, and it scores 42 out of 100 for satisfaction. Check the top complaint, App crashes or freezes during playback, before you decide. Its overall App Store rating is 4.8 stars from 1,516,037 ratings.
What should YouTube Music fix first?
Based on the reviews, our teardown says: Fix crashes and mid-song stops, then make shuffle play whole playlists.
Key stats
Satisfaction
42/100
Recent average
2.4 stars
1–2 star reviews
58%
Reviews read
500
Reviews written
Aug 22 – Oct 31, 2026
Country
United States
Updated
App Store rating
4.8 stars from 1,516,037 ratings
How we made this
We read the 500 newest public reviews of YouTube Music on the App Store in the United States. Then we sorted what people say into themes. Each point comes with a real quote. The star counts come straight from the reviews.
Add this badge to your site, press kit or GitHub README. It shows your user satisfaction score and links to this teardown. It stays up to date on its own.