Life saver! It has allowed me to save time and money
Strong for research, writing and brainstorming25×
Huge research time saver
Image creation and photo editing15×
Pictures are top notch and brainstorming really help
Voice conversation feels natural and friendly12×
I like the talking part ty so much for that thing
Personal, friend-like companionship10×
it's like talking to a friend
What users hate
5
Factual errors and confidently wrong answers30×
Every question I ask I get a plausible answer and upon digging deeper discover its entirely made up
Forgets context and earlier conversations18×
Has no memory anymore! ... it cannot remember any details from prior conversations
Aggressive upselling and usage limits16×
The absolute worst—constantly pestering you to upgrade and pay up.
Ignores instructions and changes unrequested details12×
I've given precise instructions that this is a color change only to the car
Over-restrictive content filtering10×
it just gets annoying especially when the ai agrees nothing is wrong with the image but cant override
What users want
4
Better memory across chats14×
I have to keep telling it to go remember. Please fix this.
Precise, untouched image edits8×
I wish it had like you could take more pictures and ask it to edit
Fewer limits or cheaper access tiers8×
I would like to have a more advanced agent without paying more than $20
Live screen sharing with guidance3×
live screen sharing and optional AI control
If you're the developer, fix this first
Make answers verifiably accurate and keep cross-chat memory reliable, since errors and forgetting drive most low ratings.
Opportunity for a competitor
A cheaper, transparent assistant with honest uncertainty, reliable memory, precise image edits and clear usage limits could win frustrated paying users.
Why people say they're leaving
Paying for Plus but still hitting limits and cutoffs
Repeated errors and made-up answers erode trust
Upgrade prompts and charges feel deceptive
Memory loss forces repeating the same context
Recent rating mix
500 reviews
79% 4–5★4% 3★16% 1–2★
5★37475%
4★235%
3★224%
2★184%
1★6313%
Recent average 4.3★. 16% of reviews are 1 or 2 stars.
Rating by version
Average stars
5★4★3★2★1★
4.3
v1.2026.2
Quick answers about ChatGPT
What do users like most about ChatGPT?
Users like Daily helper for everyday tasks and advice the most. 40 reviews mention it. They also praise Strong for research, writing and brainstorming and Image creation and photo editing.
What are the biggest complaints about ChatGPT?
The top complaint is Factual errors and confidently wrong answers. 30 reviews mention it. Users also complain about Forgets context and earlier conversations and Aggressive upselling and usage limits. Of the 500 reviews we read, 16% gave 1 or 2 stars.
What features do ChatGPT users want?
The top request is Better memory across chats. 14 reviews mention it. Users also ask for Precise, untouched image edits and Fewer limits or cheaper access tiers.
Why do people stop using ChatGPT?
The main reason people give is Paying for Plus but still hitting limits and cutoffs. Others point to Repeated errors and made-up answers erode trust and Upgrade prompts and charges feel deceptive.
Is ChatGPT worth it, according to reviews?
Mostly yes. Recent reviews give it 4.3 stars on average, and it scores 80 out of 100 for satisfaction. Its overall App Store rating is 4.8 stars from 11,416,640 ratings.
What should ChatGPT fix first?
Based on the reviews, our teardown says: Make answers verifiably accurate and keep cross-chat memory reliable, since errors and forgetting drive most low ratings.
Key stats
Satisfaction
80/100
Recent average
4.3 stars
1–2 star reviews
16%
Reviews read
500
Reviews written
Oct 16 – Oct 18, 2026
Country
United States
Updated
App Store rating
4.8 stars from 11,416,640 ratings
How we made this
We read the 500 newest public reviews of ChatGPT on the App Store in the United States. Then we sorted what people say into themes. Each point comes with a real quote. The star counts come straight from the reviews.
Add this badge to your site, press kit or GitHub README. It shows your user satisfaction score and links to this teardown. It stays up to date on its own.
