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App Teardown

TikTok - Videos, Music & LIVE

TIKTOK PTE. LTD. Entertainment

4.7 from 2,276,419 ratings on the App Store

Mostly happy Satisfaction score
Loved for endless entertainment, furious about slow feature rollouts and missing banners.
  • 500 reviews read
  • 3.4★ recent average
  • 34% gave 1 or 2 stars
  • Oct 4 – Oct 18, 2026
  • GB store · updated 2d ago

What users love

3
  1. Entertaining, addictive, hard to put down60×
    so addicting
  2. Simple praise: loves the app overall80×
    I love TikTok
  3. Creative content and community feel15×
    I love the creative content I see on here every day

What users hate

5
  1. New features reach some users months late90×
    I feel like I get it about 4 months after
  2. Search censors and 'corrects' the word woman18×
    Whenever we search “woman” in the search bar it shows up with “Coman”
  3. Bunny chat bubble removed without warning14×
    bring back the bunny chat bubbles!!
  4. Too many ads, TikTok Shop and scam pop-ups15×
    Just full of ads now
  5. Reports ignored, harmful content stays up10×
    reporting does NOTHING

What users want

5
  1. Profile banners for all users60×
    Give everyone the banner feature
  2. Roll out updates to everyone at once40×
    make updates on time with everyone
  3. Restore the bunny chat bubble14×
    bring back the bunny bubbles
  4. Bring back the translate button12×
    Translation feature
  5. Delete sent messages for everyone8×
    delete for everyone instead of delete for me
If you're the developer, fix this first

Ship features to every user in the same week, and tell people when their update is coming. Staggered rollouts drive most of the anger.

Opportunity for a competitor

A clean, ad-light short-video app with fast, uniform feature rollouts, real human moderation, and customizable profiles like banners, targeting users who feel left behind.

Why people say they're leaving
  • Leaving for Instagram Reels or YouTube Shorts over ads
  • Deleting after the bunny chat bubble was removed
  • Quitting over shadowbans and reports that go nowhere
  • Closing accounts over scam reward pop-ups that block scrolling
  • Wrongful age bans with appeals that go unanswered

Recent rating mix

500 reviews
5★19339%
4★9719%
3★428%
2★357%
1★13327%

Recent average 3.4★. 34% of reviews are 1 or 2 stars.

Rating by version

Average stars

Quick answers about TikTok

What do users like most about TikTok?

Users like Entertaining, addictive, hard to put down the most. 60 reviews mention it. They also praise Simple praise: loves the app overall and Creative content and community feel.

What are the biggest complaints about TikTok?

The top complaint is New features reach some users months late. 90 reviews mention it. Users also complain about Search censors and 'corrects' the word woman and Bunny chat bubble removed without warning. Of the 500 reviews we read, 34% gave 1 or 2 stars.

What features do TikTok users want?

The top request is Profile banners for all users. 60 reviews mention it. Users also ask for Roll out updates to everyone at once and Restore the bunny chat bubble.

Why do people stop using TikTok?

The main reason people give is Leaving for Instagram Reels or YouTube Shorts over ads. Others point to Deleting after the bunny chat bubble was removed and Quitting over shadowbans and reports that go nowhere.

Is TikTok worth it, according to reviews?

It depends on what you need. Recent reviews give it 3.4 stars on average, and it scores 62 out of 100 for satisfaction. Check the top complaint, New features reach some users months late, before you decide. Its overall App Store rating is 4.7 stars from 2,276,419 ratings.

What should TikTok fix first?

Based on the reviews, our teardown says: Ship features to every user in the same week, and tell people when their update is coming. Staggered rollouts drive most of the anger.

Key stats

Satisfaction
62/100
Recent average
3.4 stars
1–2 star reviews
34%
Reviews read
500
Reviews written
Oct 4 – Oct 18, 2026
Country
United Kingdom
Updated
App Store rating
4.7 stars from 2,276,419 ratings

How we made this

We read the 500 newest public reviews of TikTok on the App Store in the United Kingdom. Then we sorted what people say into themes. Each point comes with a real quote. The star counts come straight from the reviews.

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Synthiya imports every new review and tags it with AI. It shows what hurts your rating and pings you in Slack when users say they will leave.

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TikTok - Videos, Music & LIVE user satisfaction: 62 out of 100

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