Accounts suspended or disabled without clear reason14×
New account suspended for no reason
Appeals and verification don't resolve the bans4×
the appeal process is confusing
Support is slow or unresponsive4×
getting help from Instagram is so difficult
Boosted posts deliver fake views and likes
ALL FAKE VIEW AND LIKE NO REAL PEOPLE
Combined Feed and For You is hard to scroll
feed and for you section together… it's really not easy to scroll
What users want
5
Clear, faster review of wrongful suspensions2×
Instagram needs better support for new users who get wrongly suspended
Restore the voice filter
Give mee my voice filterrrr
Enable Liquid Glass Effect on my account
enable the Liquid Glass Effect for my account
Follow 12-hour time format in DMs
Please fix the timestamp
Separate Feed and For You sections
feed and for you section together
If you're the developer, fix this first
Add a human-reviewed appeal path for wrongful suspensions, with status updates and timelines. Most one-star reviews are locked-out accounts begging for help.
Opportunity for a competitor
Build a social app with transparent moderation: plain-language ban reasons, a guaranteed human appeal within days, and a reachable support team. Target locked-out Instagram creators and businesses who lost their audiences.
Why people say they're leaving
Account banned with no explanation, then deleted it
Gave up after repeated appeals and verification failed
Support never replied, so users are leaving the app
Recent rating mix
50 reviews
72% 4–5★0% 3★28% 1–2★
5★3468%
4★24%
3★00%
2★00%
1★1428%
Recent average 3.8★. 28% of reviews are 1 or 2 stars.
Rating by version
Average stars
5★4★3★2★1★
3.8
v452.0.0
Quick answers about Instagram
What do users like most about Instagram?
Users like Easy, user-friendly interface the most. 2 reviews mention it. They also praise Good for business and reaching audiences and Fun, entertaining way to pass free time.
What are the biggest complaints about Instagram?
The top complaint is Accounts suspended or disabled without clear reason. 14 reviews mention it. Users also complain about Appeals and verification don't resolve the bans and Support is slow or unresponsive. Of the 50 reviews we read, 28% gave 1 or 2 stars.
What features do Instagram users want?
The top request is Clear, faster review of wrongful suspensions. 2 reviews mention it. Users also ask for Restore the voice filter and Enable Liquid Glass Effect on my account.
Why do people stop using Instagram?
The main reason people give is Account banned with no explanation, then deleted it. Others point to Gave up after repeated appeals and verification failed and Support never replied, so users are leaving the app.
Is Instagram worth it, according to reviews?
It depends on what you need. Recent reviews give it 3.8 stars on average, and it scores 58 out of 100 for satisfaction. Check the top complaint, Accounts suspended or disabled without clear reason, before you decide. Its overall App Store rating is 4.7 stars from 8,034,440 ratings.
What should Instagram fix first?
Based on the reviews, our teardown says: Add a human-reviewed appeal path for wrongful suspensions, with status updates and timelines. Most one-star reviews are locked-out accounts begging for help.
Key stats
Satisfaction
58/100
Recent average
3.8 stars
1–2 star reviews
28%
Reviews read
50
Reviews written
Oct 19, 2026
Country
India
Updated
App Store rating
4.7 stars from 8,034,440 ratings
How we made this
We read the 50 newest public reviews of Instagram on the App Store in India. Then we sorted what people say into themes. Each point comes with a real quote. The star counts come straight from the reviews.
Add this badge to your site, press kit or GitHub README. It shows your user satisfaction score and links to this teardown. It stays up to date on its own.