# Claude by Anthropic reviews: what users love, hate and want

> Loved for thinking and coding, but nagging alerts and surprise bans push people out.

- App: Claude by Anthropic by Anthropic PBC (Productivity, iOS)
- App Store page: https://apps.apple.com/us/app/claude-by-anthropic/id6473753684?uo=4
- Source: Apple App Store, United States store. The 500 most recent public reviews, written Sep 14 – Oct 18, 2026.
- Satisfaction score: 58/100 (how happy recent reviewers are; 0 = unhappy, 100 = delighted)
- Recent average: 3.0 stars. 47% of these reviews gave 1 or 2 stars.
- App Store rating: 4.7 stars from 281,465 ratings
- First published: 2026-10-19. Last updated: 2026-10-19.
- Canonical page: https://synthiya.ai/r/claude-by-anthropic

## What users love

1. **Huge productivity and time savings** (40 mentions). Quote: "Life before Claude…& life after."
2. **Builds apps and code fast** (20 mentions). Quote: "Creating things impossible a year ago!"
3. **Thorough, strong reasoning and accuracy** (15 mentions). Quote: "I love Claude for it’s thoroughness"
4. **Clean, simple, distraction-free interface** (4 mentions). Quote: "very simple with no distractions"

## What users hate

1. **Alerts, banners, sounds, haptics can't be disabled** (22 mentions). Quote: "there's no way to turn it off"
2. **Account bans and forced ID age checks** (18 mentions). Quote: "Stop banning me"
3. **Over-cautious, refuses reasonable tasks** (12 mentions). Quote: "Won't write papers"
4. **Usage limits run out too fast** (8 mentions). Quote: "it does run out fast"
5. **Confidently wrong answers and made-up facts** (8 mentions). Quote: "confidently wrong"

## What users want

1. **Master toggle for alerts and sounds** (20 mentions). Quote: "Please add a simple toggle to turn off response sounds."
2. **Image and photo editing or generation** (4 mentions). Quote: "add editing tools"
3. **Proper iPad layout and sidebar control** (3 mentions). Quote: "you can’t collapse the sidebar"
4. **Read-aloud and voice without paywall** (3 mentions). Quote: "Read-aloud is just basics."

## Why people say they are leaving

- Account suspended or age-verified with no clear reason or refund
- Cannot disable banners, chimes, or haptic alerts, so they uninstall
- Usage limits drain fast even on paid plans, switching to rivals

## What to fix first

Ship one master toggle that silences banners, chimes, haptics and Live Activities, then explain bans and offer human appeals.

## Opportunity for a competitor

Build a calm, transparent assistant: quiet by default, clear reasons for any account action, real human support, generous limits, and image generation. Target frustrated Claude users.

## Rating by app version

| Version | Average stars | Reviews |
| --- | --- | --- |
| 1.261007.20 | 2.35 | 43 |
| 1.261009.20 | 2.92 | 59 |
| 1.261012.20 | 3.35 | 17 |
| 1.261013.20 | 3.00 | 13 |
| 1.261014.20 | 3.10 | 31 |
| 1.261016.20 | 4.38 | 8 |

## Quick answers

### What do users like most about Claude by Anthropic?

Users like “Huge productivity and time savings” the most. 40 reviews mention it. They also praise “Builds apps and code fast” and “Thorough, strong reasoning and accuracy”.

### What are the biggest complaints about Claude by Anthropic?

The top complaint is “Alerts, banners, sounds, haptics can't be disabled”. 22 reviews mention it. Users also complain about “Account bans and forced ID age checks” and “Over-cautious, refuses reasonable tasks”. Of the 500 reviews we read, 47% gave 1 or 2 stars.

### What features do Claude by Anthropic users want?

The top request is “Master toggle for alerts and sounds”. 20 reviews mention it. Users also ask for “Image and photo editing or generation” and “Proper iPad layout and sidebar control”.

### Why do people stop using Claude by Anthropic?

The main reason people give is “Account suspended or age-verified with no clear reason or refund”. Others point to “Cannot disable banners, chimes, or haptic alerts, so they uninstall” and “Usage limits drain fast even on paid plans, switching to rivals”.

### Is Claude by Anthropic worth it, according to reviews?

It depends on what you need. Recent reviews give it 3.0 stars on average, and it scores 58 out of 100 for satisfaction. Check the top complaint, “Alerts, banners, sounds, haptics can't be disabled”, before you decide. Its overall App Store rating is 4.7 stars from 281,465 ratings.

### What should Claude by Anthropic fix first?

Based on the reviews, our teardown says: Ship one master toggle that silences banners, chimes, haptics and Live Activities, then explain bans and offer human appeals.

## About this teardown

Synthiya read the 500 newest public reviews of Claude by Anthropic on the App Store in the United States and summed up what people say. Each point comes with a real quote. Mention counts are estimates. How we make teardowns: https://synthiya.ai/methodology

Cite as: Synthiya. “Claude by Anthropic reviews: what users love, hate and want.” Updated Oct 19, 2026. https://synthiya.ai/r/claude-by-anthropic